Initial Appointment
Please arrive at least 15 minutes prior to your first scheduled appointment. To assist our staff, we ask that all new patient forms (below) and health questionnaires be completed prior to your scheduled appointment time.

Appointments
Patients are seen by appointment only. Please call our office, in advance, so we may schedule you at times that are most convenient for you. We also request that you provide at least 24 hours notice for all cancellations. We keep a wait list and would like to offer available appointments to other patients as far in advance as possible. A $25 fee will be charged for all scheduled appointment no-shows, or any failure to cancel an appointment within the 24 hour time period.

Insurance
We offer a valuable service to our patients - free of charge - we file your insurance claims for you. We also accept assignment on many, but not all, insurance plans. This means we bill your insurance company, they pay us directly their portion of the fee, and we only collect the patient’s portion from the patient. What makes this service sometimes very difficult is the fact that there are over 23,000 different insurance plans in the United States. It is not possible for us to know everything about these plans. It is ultimately the patient’s responsibility to know their plan’s requirements. We participate in the following insurance plans:

We will gladly verify any out of network benefits for you if we do not participate with your insurance plan. Care Credit, similar to a medical credit card, is also available at our offices to assist you in your payment options: www.carecredit.com.

Automobile and Workers Compensation Claims
Our office follows your health insurance plan’s rules. If your insurance requires a referral from your primary care physician, please bring one with you on your first visit. We will preauthorize your visits if it is required by your plan. We will not submit to your health insurance plan until your PIP is exhausted or your worker’s compensation claim is denied. In order to streamline the process of obtaining authorization for your workers compensation claim, we require your adjustor to phone us so that we may obtain all necessary information before your physical therapy treatments begin.

Auto Claims Payment
Patients using their automobile’s PIP (Personal Injury Protection) are required to pay at the time of service. We will supply all of the documentation necessary for you to submit to your insurance plan. Once you receive a PIP exhaustion letter, we will begin to submit claims to your health insurance plan. At this time, you will be required to pay any necessary co-payments and deductibles.

FORMS:
Patient Information Form
Patient Responsibilities Form
Patient Health History Form
Aquatics Form (Only if your doctor has specified aquatic therapy.)
DASH
Lower Extremity Functional Scale
Back Index
Neck Index